Order Policy

It is our goal to make the process of placing an order easy and convenient for you. In order to provide you with exceptional service and deliver the best freshly baked products, please review our policies listed below.

Product Availability

All of our products are baked to order and, therefore, do not keep a  supply of pre-made desserts on hand. 

Shipped Orders

Many of our small desserts can be shipped anywhere within the continental US.  All orders must be received at least 2 weeks prior to the requested arrival date. Orders not placed at least 2 weeks before requested delivery date will be shipped on next available ship date. Please check all shipping details before submitting your order. There will be a $15 service fee for changes to any shipping information (street name, phone number, zip code, etc) once the order is submitted. A $20.00 fee will be charged for order cancellations.

Catering/Group Orders

We love catering for small and large groups, but do need additional information to accommodate you. Please contact us for a custom quote.

Advance Orders

The best way to ensure we can accommodate your order is to place it early.  We take orders up to 1 year in advance when you need to plan for your perfect event. We do require that payment be made in full for all advance orders 7 days prior to date of the event.

Special Orders

It is our goal to make your sweetest, wildest dreams come true.  We can use your favorite recipe from Grandma or create unique custom flavors.  The options are unlimited. To ensure we have ample time to make the best product, we ask that you place Special Orders 1 month in advance.

Delivery Policy

We deliver our cakes and desserts throughout South Florida.  Delivery starts at $15 for areas within 5 miles of zip code 33029.  Delivery beyond that area starts at $25 and up.  Please confirm delivery rates when you place your order.

Freshness

Our baked goods are so delicious, rarely do our customers have leftovers. Our products are baked fresh with the finest natural ingredients and contain no preservatives. However, if you find yourself taking home some untouched baked goods or are gifting our desserts, we suggest that our baked goods be consumed within two days of receipt if refrigerated or within 24 hours at room temperature.

Wholesale and Corporate Pricing

We are capable and interested in providing our freshly baked products to a host of retail commercial clients and corporate vendors. We can provide our wholesale price list if you submit a request to Shayla@Buttercreamery.com.