F A Q
Placing an order or requesting a quote, you agree to have read our policies below and understand them.
Pricing: There is a minimum order amount for all custom cakes, regardless of size.
What's your availability?
We are limited in the amount of orders we accept. We reserve the right to cancel a booking and reject any order for any reason, such as : non-payment, poor communication, unreasonable demands, etc. We strongly recommend placing your order at least 3 weeks in advance to ensure availability. Though we can accommodate orders placed less than a week in advance, a rush fee will be required. Please confirm the amount of the rush fee when placing your order.
Can I make an appointment for a tasting?
Due to time constraints and the high-quality of our ingredients, cake tastings are available for wedding cakes and cake orders of $400 or more. Samples are available for pick up Monday – Wednesday from 9 am – 1 pm or from 4 pm – 8 pm. The flavors available will reflect those prepared in the bakery the previous weekend and will likely include vanilla and red velvet. The cost of the tasting is $50 for 4 flavors. This amount will be deducted from your final bill, should you proceed with your cake order. Once you have tasted your samples, a consultation can be schedule over the phone or in person to discuss design. Cake tastings must be done at least three weeks before your event.
How do I make payments?
Our preferred method of payments is Paypal with a debit or credit card. (You do not need a Paypal Account). You will receive a PayPal invoice by email for the full amount of your order with the ability to pay only the 50% deposit. should You pay only the deposit, the balance is due a week prior to your event. the invoice will remain open until the entire balance is paid in full. We accept all major credit cards, as well as cash. We do not accept personal checks or paypal eChecks.
Any other questions?
Visit our Contact Page and we will respond as quickly as possible.